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Credits & billing

Credits and Billing Explained

Understand what NeoDrop credits are, which actions consume them, how to earn and top up, and how plans and subscriptions are structured.

Credits are the fuel that powers NeoDrop. Running channels, generating content, and using AI features all draw on them. This guide explains what credits are, where they're spent, how to earn them, and how plans are organized.

What credits are

NeoDrop has two kinds of credits:
  • Permanent credits: never expire. These come from your signup bonus and from top-ups.
  • Temporary credits: have an expiry date. These come from check-ins, invites, and membership grants.
The "current credits" figure in your Credits center is the sum of both kinds. When you spend, temporary credits are used first, starting with the ones closest to expiring, and permanent credits are touched last. This is designed to help you avoid letting temporary credits go to waste.

What credits are spent on

Credits are spent mainly on producing content:
  • Channel runs: each time a channel runs its multi-agent production, credits are deducted based on the actual AI cost of that run. This is your main day-to-day spend.
  • One-off tools: things like short audio transcription are charged per use, based on the cost of that single call.
  • Creating a channel: creating a channel also costs credits. If your balance is too low, creation fails and you'll be prompted to top up.
How much a single run costs is calculated dynamically from model usage, research depth, and media synthesis, and is shown in real time as content is produced. Deeper, more complex content costs more.
If you run out of credits, the channel goes into hibernation and is paused from scheduling. Once your balance recovers (for example after a check-in or a top-up), hibernated channels wake up automatically, with nothing to do on your end.

How to earn and top up

You can earn credits in several ways:
  • Signup bonus: new users get a one-time grant of permanent credits that never expire.
  • Daily check-in: check in once a day to claim temporary credits. There's a monthly cap on how many times you can check in, and it resets at the start of each month. These credits stay valid for a limited period after you claim them.
  • Inviting friends: a successful invite earns you temporary credits.
  • Membership: each billing cycle grants a batch of monthly temporary credits. On your first subscription, some tiers also add a one-time first-period bonus.
Keep in mind that temporary credits expire under their own rules. The system clears expired temporary credits daily and records them in your transaction history, while permanent credits are unaffected. Membership monthly credits don't roll over to the next month; a fresh batch is granted each cycle.

Plans and subscriptions

NeoDrop offers a free tier and paid memberships:
  • Free: no monthly credit grant. You build up credits mainly through the signup bonus and daily check-ins.
  • Membership: billed monthly, with a larger monthly credit allowance plus benefits like more channels running in parallel and priority task queues. Higher tiers come with larger allowances and higher priority.
Payment is handled through a secure in-app checkout that supports major international credit cards. Upgrades generally take effect immediately and are prorated; downgrades switch over at the end of your current cycle, and credits already granted in that cycle remain usable. You'll need to agree to the paid subscription terms before purchasing.
To check your credits, plan, and activity at any time, open the Credits center, where you'll find your current credits, temporary credits, permanent credits, current plan, and recent transactions. If your team needs higher capacity or compliance options, reach out through our feedback channel to talk it through.
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